We were in crisis when Peter arrived. The media had been fed damaging semi-truths by a disgruntled ex-employee, senior people were running for cover and we had no internal alignment on how best to deal with this unfamiliar situation. Peter not only steadied the ship, but he also worked well with me and our team to design a way forward that took account of the myriad complexities of the issues we were facing. He was responsive, thoughtful, adaptable and also – in the midst of great stress – fun and a breath of fresh air to work with. Highly recommended.
We were facing a very important issue, which had the potential to severely impact the company. Its complexity and size had led to paralysis through analysis and we were stuck. Peter and his team took us through scenario evaluations and role playing in war-gaming, which created many fresh insights and previously unseen ways forward. Not only did they provide huge value (and our CEO was delighted to have a fresh way forward), but they were also fun and creative: a real pleasure to work with.
Peter and his team were brought in when we knew we had issues that needed managing to minimize the impact when they inevitably became public. This group were sensitive to our culture and values and worked well with all the senior team. They understood the emotions and mindset of our critics and designed and helped us implement an appropriate strategic plan. This covered training in crisis communications, stakeholder relations and media interviewing; the crafting of key messages and Q&A material; event design and management; facilitation skills and ongoing media management. Their professionalism, skill and reliability were invaluable, and I am convinced that things would have been much worse, had it not been for their involvement.
Our senior people were all technically competent, but many of them had trouble communicating their knowledge in ways that were compelling and appropriate for their audiences. Peter provided everything from individual coaching to media training to greatly improving our Investor Day materials and presentations. The CEO and I both felt that he’d made a valuable contribution over a number of years.
Senior Comms Executive
We needed an external facilitator for a complex, all-day event involving the top 70 people in our company. This was a particularly sensitive exercise, because we needed the support of the CEO for the proposed approach to the day, while also making sure people felt able to speak freely on a number of issues. Peter worked with our team to devise a necessarily complex set of approaches to different parts of the day. He then delivered on this as facilitator to produce a very successful outcome and good return for our investment.
SVP, Oil & Gas
As the head of communications for a mid-sized company, I had only a relatively small staff to help me and really needed a senior person with experience across all the communications disciplines to act as a sounding board, adviser and confidante. Peter filled all these roles for me and provided really valuable advice. Our discussions covered a wide range: from dealing with the executive team to managing my own people and from putting together a comms strategy, through issues management, to helping edit news releases. His experience, availability and helpful manner were a great asset.
Senior Comms Executive
Over the course of a year of monthly meetings with Peter, our discussions covered a wide range of topics; from work issues, such as project management, dealing with difficult bosses and the intricacies of office politics, through to personal matters such as work/life balance and the dynamics of family life. Throughout our mentoring and coaching discussions, I always felt that Peter had useful questions to ask, helpful suggestions to make and often provided new ways of looking at things. It would not be an exaggeration to say that he has changed my life and I am very appreciative of the time we spent together.
We were considering moving into a new geography, which had no previous experience of oil & gas operations. I was concerned that, if we went in operating like we normally did in familiar territory, then we could easily find ourselves in trouble. We were having difficulty convincing the relevant operational managers of the need for a different approach. The idea of them helping to explore different scenarios for our operations was a very attractive way of creating insights and getting people to think about different possible methods of operation.